I – Verify that your microphone is facing toward the inside of the dish and even with the ends of the two threaded rods.
II – Verify that your gain is properly adjusted and that you are recording / monitoring the proper channel(s).
III – Verify your microphone is receiving power.
1) If you purchased a kit with an XLR microphone (large 3-pin connector) make sure your camera, or recording device, is providing phantom power. There is almost always a physical switch or setting to turn this power ON or OFF.
2) If you purchased a kit with a 3.5mm microphone (connector that looks similar to a headphone’s) make sure your camera, or recording device, is providing bias voltage (plug-in power). Many recorders, such as the Zoom H series, have a setting to turn this power ON or OFF.
3) Please check your device’s manual to ensure that it can provide this power. If not, please contact us directly so we can help you find the best way to proceed.
If you are still dissatisfied with the audio you are capturing, please send an email to help@SoundSharkAudio.com, or call us at (608) 713-1001.
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